RadCity 5 Plus 3rd Party Controller Compatibility?

[R3dEagle]

Has anyone tried the Bolton aftermarket controller/display upgrade? My bike was DOA and RAD hasn?t been able to give me a timeline on a replacement controller.

I?m hoping to find a third party controller that will work for the time being as I haven?t been able to even ride my bike that I just purchased.

I?m hoping they?ll send me a replacement bike but I?m just trying to plan ahead in case.


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[pjiaria]

Just a heads up... they sent me 2 replacement bikes (I'm an excellent assembler now) because of controllers.... and eventually a controller for the 3rd....

[rolandl]

Try this
I have it in order as my new city5+ was dead on arrival

https://electrobikeworld.com/products/rad-power-6-upgrade-kit


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[Njaak]

For what it's worth, I received a replacement for my wife's RadCity 5 plus Step Through today... after weeks of delays... and it worked perfectly (so far, knock wood).

[cssshb]

It is remarkable how many people are in the same situation as I am.

RadCity 5+ Step-Thru, DOA.

I would never have bought this bike had I read these forums.

Because Rad has entered a customer service vacuum, I am now stuck buying after-market components and learning way more than I ever thought necessary to operate this bike.

I can't even get a return process started on the bike. I'm literally out of a couple of grand I spent on the bike. This is the most disappointing purchase experience I've ever had.

[Adams]

I am just amazed at the number of complaints of DOA bikes.  You'd think Rad would test them before shipping (or are they being damaged in shipping?). 

[inoxa]

you might have recourse with your credit card company.  can't hurt to try.

[cssshb]

I am just amazed at the number of complaints of DOA bikes.  You'd think Rad would test them before shipping (or are they being damaged in shipping?).

I have read on other forums that it seems Rad has shipped faulty controllers with new models. The controller is inside the frame of the bike so it is highly unlikely it is damaged in shipping.

One post I read indicated that someone was told by Rad that the controllers were being "redesigned" and they would replace the faulty controllers that shipped with the new models.

The major problem with that is the time it will take. It is months and months away from being remedied.

[MyRadCity5]

I have it in order as my new city5+ was dead on arrival
https://electrobikeworld.com/products/rad-power-6-upgrade-kit

Even though it says "RP6" it's for the RadCity 5+ too?

[rolandl]

I have it in order as my new city5+ was dead on arrival
https://electrobikeworld.com/products/rad-power-6-upgrade-kit

Even though it says "RP6" it's for the RadCity 5+ too?

That?s what they told me at electro bike world


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[Jay West]

Rolandl   Have you installed this on your Rad City 5 Plus yet?  If you have have do you have a pic of the installation of the controller.  It's too thick to fit between the fender and the seat post  Thought maybe you figured out a way to mount it.

Thanks
Jay

[deleteduser]

Has anyone installed this on a 5+ yet? I'd like to know if it will work/fit before I order it.