Rad Power Bikes Owners Forum

Rad Power Bikes Chat => Service & Repair => Topic started by: Kkjw357 on March 25, 2022, 07:14:56 PM

Title: Headlight button causes issue
Post by: Kkjw357 on March 25, 2022, 07:14:56 PM
90 miles in on my new Rad city 5 plus.  :)  When I go to turn off the headlight it causes the bike to lose power. I have to turn it off and bring it back on in Order to get power back. If I leave the headlight button alone I have no issues. Anybody else have this problem yet? What's the fix?
Title: Re: Headlight button causes issue
Post by: leverett2 on April 01, 2022, 10:57:28 PM
I am also going through the same issue. I hope to message RAD this in the next few days and hopefully get a response on resolving this.
Title: Re: Headlight button causes issue
Post by: mebeme on April 22, 2022, 03:29:06 PM
hi, I am also experiencing the same exact issue with my Radcity 5 Plus.  The power stays on as long as the lights are on, but once I turn off the light, the power goes away.  This was not the case when I first got the bike and only became like this in the last day.  I have only had the bike for the past couple weeks.  Have you guys reported the issue to RadPower?  Any feedback?  Thanks

Title: Re: Headlight button causes issue
Post by: leverett2 on May 12, 2022, 07:43:48 PM
I was able to call RAD and explain the issue with the headlight shutting off the PAS and throttle. They had me do a cable check and look for error codes. After this they confirmed it was a faulty controller that needs replacing.