I'm scared now, it seems like RP might be going out of business just as I'm trying to fix my bike! I need a torque washer for the rear axle. Does anyone know if this part can be created somehow if Rad can't be contacted? Long term I thought about replacing the hub motor with a bbshd, but not with a fairly new bike! And I still haven't received a tire kit! I'm angry!
try a local bike shop. they should have the washer you are looking for.
when i ordered a stepped up motor it did not come with a washer.
Thanks, inoxa. I don't live in an area with a bike shop within 70 miles, but there is a nearby machine shop. It should be fairly easy to fabricate- I just realized that a regular torque arm won't work on this bike! The more I see that's unique to this bike the more I regret buying it!
I have a RAD Rover. The front one is the same as the rear. If you take that to a machine shop, they will better understand what you need.
Had the same problem today. Went to the local Rad bike store in Berkeley. They sold me a RadRover axle hardware kit that included the torque washer. The kit cost $5.