Rad Power Bikes Owners Forum

Rad Power Bikes Chat => Service & Repair => Topic started by: glennstracey on February 01, 2024, 12:40:08 PM

Title: Battery fully charged but controller says empty
Post by: glennstracey on February 01, 2024, 12:40:08 PM
Hi,

I have 2 Rad Rover/Rhino 6's. Both new and unused.
Despite what fully charged battery is plugged into one of them, the controller says it's empty and therefore switches off.
I spoke to the dealer who told me to check both batteries in that particular bike, which I promptly did and strangely it worked on both batteries that time.  I thought the problem was fixed, however tonight I thought I would give it its first run and we're back to the beginning of saying it's flat.
Any idea's?
Thanks in advance.
Title: Re: Battery fully charged but controller says empty
Post by: John Rose on February 02, 2024, 12:27:47 PM
So . . . it turns on only briefly, for just enough time to say the batteries are empty? That sounds like the voltage is still high enough to operate the display for a while, but it thinks it's not enough to run the bike.

And just to confirm the state of the battery, does this display say it's charged?
(https://radpowerbikes.ca/cdn/shop/products/8dKh1d2g_600x.jpg)
Title: Re: Battery fully charged but controller says empty
Post by: inoxa on February 03, 2024, 06:46:46 AM
Had problem with Rover 5 and turned out to be fired wiring on the battery cradle. Melted wiring because of too much prolonged current running through the wiring.
Title: Re: Battery fully charged but controller says empty
Post by: mschell on July 28, 2024, 06:50:39 AM
Had anyone found a solution to this issue?  I have a rad 6 bike that is exhibiting same problem.  Battery is fully charged (as indicated on battery itself) but controller shows empty.  As an additional clue, however, after a few seconds of turning on the bike an error 30 comes on the screen which Ive read indicates a communication issue.  Though I checked all connections, even plugged/unplugged them all, no resolution.  Frustrating as the bike is of course unusable in this state.
Title: Re: Battery fully charged but controller says empty
Post by: Naranja_CT5+ on July 28, 2024, 07:40:03 AM
I have noticed people would register when they have encountered a trouble with their bike but would not bother posting an update later. I have seen it so many times.

The closest to a positive response to Error-30 is this https://www.radowners.com/index.php?topic=1685.0 they suggest checking the throttle & brake lever connections.

There was one that mentioned a faulty PAS sensor but that was in 2020. I'm not sure if it's the same issue.

Good luck to you.
Title: Re: Battery fully charged but controller says empty
Post by: mschell on July 29, 2024, 07:04:55 AM
Thanks for the suggestion!  Ill look into that post and see if it offers any new options for me.