Rad Power Bikes Owners Forum

Rad Power Bikes Chat => Service & Repair => Topic started by: Jhodrick on August 29, 2024, 06:53:50 PM

Title: No Power
Post by: Jhodrick on August 29, 2024, 06:53:50 PM
Hello.
New to the forum. Have RR 6. Have lost power to bike (PAS and throttle)
Headlight and display work (although display is jumbled).
Checked break handles and took battery out and replaced it back on bike.
Any help appreciated.
Title: Re: No Power
Post by: inoxa on August 30, 2024, 05:12:00 AM
Sounds like the controller.

Have you upgraded your headlight?

Area13 and electrol bike world usually carry an aftermarket controller.  It will give you one color display instead of 2, more power and speed. 
Title: Re: No Power
Post by: Ledbetter on August 30, 2024, 01:51:19 PM
After only two days riding, I'm in the same boat. Rad told me they would send a replacement controller if I sent a photo of the error code 30 message on the display. After I sent it, they stopped communicating and still I wait. I can't believe they would send these out without testing, knowing that so many controllers are defective. Not to mention the hours-long diagnostic process they expect the customer to undertake before they'll provide the minimal assistance of sending a part that will require the customer to undertake another hours-long installation process. Shameful practices. I would not let a friend make the mistake of purchasing anything from Rad Power.
Title: Re: No Power
Post by: inoxa on August 30, 2024, 02:27:28 PM
Quote from: Ledbetter on August 30, 2024, 01:51:19 PMAfter only two days riding, I'm in the same boat. Rad told me they would send a replacement controller if I sent a photo of the error code 30 message on the display. After I sent it, they stopped communicating and still I wait. I can't believe they would send these out without testing, knowing that so many controllers are defective. Not to mention the hours-long diagnostic process they expect the customer to undertake before they'll provide the minimal assistance of sending a part that will require the customer to undertake another hours-long installation process. Shameful practices. I would not let a friend make the mistake of purchasing anything from Rad Power.

The only problems I had with my Rover 5 were flat tires and only on the rear.  But lots of people do have problems with different models.