Hey Rad Owners:   

   I ordered August 14. Delivered yesterday!! (Nov 6). So it was just under three months. The bikes left the factory on Nov. 2. I assembled both bikes (Radrunner Plus) and gave them a quick spin here in the hills west of Austin. Worth the wait! I am amazed at the power these bikes deliver to climb hills. Basically you just spin the crank and the motor provides the torque. Stunning quality at this price point. 
   I am so excited to hit the trails!

Quote from: android on October 16, 2020, 06:25:25 PM

Quote from: fullerthanempty on October 16, 2020, 10:23:50 AM

Quote from: android on October 16, 2020, 06:53:51 AM
Hey fullerthanempty...

Quote from: fullerthanempty on October 15, 2020, 07:45:12 PM
Ordered RR+ August 5th. Confirmed October delivery on September 28th. Called again October 12th and was told it would ship late November. Cancelled RR+ immediately. Ordered RR1 October 15th. Will update when it ships.

Did Rad indicate what the deal was with the RR+?? Thanks.

Nope. The person I spoke with didn't offer any info. When she said late November I told her it would be snowing then and I wanted to cancel. She just said ok and processed it immediately.

Thanks for your reply. I wish we could get some insights as to the difficulties they are having producing their products. I know that 2020 has been a real Sh*#storm for west coast businesses (Covid, wildfires etc). I would think they are walking a tightrope of filling orders in a timely manner and getting way behind. At least they could communicate to their customers when things aren't going well. I'm keeping my fingers crossed as I live in Texas and we can ride all year.....


Update: Here's an excerpt from Rad's response to an email I sent them.

" Thank you so much for reaching out to us with your inquiry!

Currently your RadRunner Plus bikes are estimated to ship out in Early November.

I apologize for the shipping delay.

You will definitely receive Fedex tracking numbers once they have been shipped out!"

So my fingers are still crossed and I'm hopeful.

UPDATE: Received a ghoulish Halloween email from Rad! I have tracking numbers from FedEx! The Bikes have left the building!! I'm stoked and am hoping to see them I'm in about a week.

Quote from: fullerthanempty on October 16, 2020, 10:23:50 AM

Quote from: android on October 16, 2020, 06:53:51 AM
Hey fullerthanempty...

Quote from: fullerthanempty on October 15, 2020, 07:45:12 PM
Ordered RR+ August 5th. Confirmed October delivery on September 28th. Called again October 12th and was told it would ship late November. Cancelled RR+ immediately. Ordered RR1 October 15th. Will update when it ships.

Did Rad indicate what the deal was with the RR+?? Thanks.

Nope. The person I spoke with didn't offer any info. When she said late November I told her it would be snowing then and I wanted to cancel. She just said ok and processed it immediately.

Thanks for your reply. I wish we could get some insights as to the difficulties they are having producing their products. I know that 2020 has been a real Sh*#storm for west coast businesses (Covid, wildfires etc). I would think they are walking a tightrope of filling orders in a timely manner and getting way behind. At least they could communicate to their customers when things aren't going well. I'm keeping my fingers crossed as I live in Texas and we can ride all year.....


Update: Here's an excerpt from Rad's response to an email I sent them.

" Thank you so much for reaching out to us with your inquiry!

Currently your RadRunner Plus bikes are estimated to ship out in Early November.

I apologize for the shipping delay.

You will definitely receive Fedex tracking numbers once they have been shipped out!"

So my fingers are still crossed and I'm hopeful.

Hey fullerthanempty...

Quote from: fullerthanempty on October 15, 2020, 07:45:12 PM
Ordered RR+ August 5th. Confirmed October delivery on September 28th. Called again October 12th and was told it would ship late November. Cancelled RR+ immediately. Ordered RR1 October 15th. Will update when it ships.

Did Rad indicate what the deal was with the RR+?? Thanks.

Hey Rad people! I ordered two Radrunner Plus bikes on August 14, 2020. I received a few emails from Rad stating the bikes were still on schedule for a mid October ship. So I'm in the waiting game. I am not very encouraged reading this blog but I'm hoping for the best! Stay tuned. Peace.