This has been my biggest complaint. Service support... days before receiving any feedback. 

Three out of four bolts were frozen when trying to put on fenders on radrunner. There solution was to drive it 300 miles from my home to have a repair guy look at it.

Ordered new seat.  Lost in the mail... no response from Radpower...

They seem to be too tech savvy for their own good. 

Hire Help RAdpower!!!!