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Messages - CA_David

#1
RadRover / RR6+ Rear Racks for Canada back in stock
November 10, 2021, 02:57:50 PM
To my fellow Canadians... The rear racks are back in stock for the RR6+ ..

They will sell out very quickly... Order yours while they still have them..

Now if my bike would just get here...
#2
RadCity / Re: Wating and waiting.....lol
November 01, 2021, 07:20:25 AM
fellow canadian here.. similar story.. bought a rr6+ in sept, was told oct 31.. of course when i reached out to them last week i was told this:

" Absolutely, I'd be happy to help and look into the status of your order for you. It looks as though the estimated shipping timeline for your order has shifted to early November. I realize this can be disappointing news, as you were expecting your bike to ship by the end of October.

Unfortunately, there have been slower fulfillment times than we had first anticipated but it is possible that your order may ship sooner. If it's ready earlier than expected, we'll be sure to send it out the door right away! As soon as your order ships from our facility, we'll send your tracking information via email with the anticipated delivery date. "


**** but when i questioned that a bit further i got this answer.....


" Unfortunately we just do not have the ability to guarantee the delivery date for your ebike at this time. The estimates we provide are based on the best information we have available to us at that time. Many bicycle companies are experiencing similar backlogs and delays, but we're all in this together and we are working hard to get you riding as soon as possible! Additionally the impacts of COVID-19 on the shipping industry as a whole, as well as the issues within the global supply chain have caused less exact timelines, due in part to understaffing and safety regulations.

Our team is going everything they can to get your order shipped out as soon as possible. Once we ship out your ebike from our warehouse, you will receive an email notification that will contain all of the tracking information. "


**** I'm not sure at this point if i am going to get a bike. will wait another month and then ponder a different move.

#3
i have bad news to report...they have delayed shipment of my rr6+.. now they are saying november...
#4
edmonton alberta here... ordered my rr6+ sept 27 with a delivery date of oct 31... I have yet to hear anything about it but have been assured the date is solid.

i also ordered the front rack on oct 6th for the bike and received it on oct 14th... 8 days for that in-stock item... never got a shipping notice, it just showed up.

hopefully that helps
#5
General Chat / Re: Semi-integrated battery improved
October 09, 2021, 10:29:38 AM
i was curious too.. so i reached out to a contact at rad... turns out they do indeed have active balancing .. good news for everyone lucky enough to have the new bikes (me included - rr6+ scheduled for oct 31 delivery)
#6
General Chat / Re: Introduce yourself!
October 01, 2021, 05:09:35 PM
Howdy... David here from Edmonton Alberta Canada.. just ordered a 6 plus.. I understand they operate in temperature up to -21 °C .. we are going to find out.
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