News:

Welcome Rad Power Bike owners!

Buying a Rad Power Bike? Support the forum and use my affiliate link: https://radpowerbikes.pxf.io/Wq1EzZ

Be sure to sign up for a free account to see posted images.

Note: To help support to ongoing costs of running
the site we use Amazon affiliate links.

Main Menu
Menu

Show posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Show posts Menu

Messages - DaveC

#1
Service & Repair / Re: RR5 New Motor Not Working
February 09, 2023, 08:08:55 AM
My Rad 5 controller went out Nov 21st.  Rad City told me new controllers would be in "at the end of January." So on Jan 31st, I email them and ask where my controller is.  Response:  Not in yet, supply chain issues.  So I ask for an estimated date.  Response:  We don't know when we might get them.  Result:  I have a Rad bike that's been dead for two and a half months, and Rad City can't even tell me when (or if) I might someday get a replacement part.  I bought two identical Rad bikes (for me and the wife), and the controllers on BOTH bikes have failed.  Rad city is selling bikes with a controller they know is coming defective from their supplier, and they don't fix the problem, don't provide replacement parts.  I would advise anyone considering buying Rad to carefully research their long standing and continuing problem with defective controllers, before spending a lot of money for something that might better serve as a boat anchor.
#2
I found this msg saying some controllers compatible with a RadCity 5 might be available, but can't find any link or source.  Maybe it's just because I'm unfamiliar with the forum or how to use it.  But if anyone could give me a source of where to buy a controller campatible with a Rad City 5, could you please email me the info at:  davec4567@gmail.com
I would sincerely appreciate any help anyone could give me.  I can't get Rad City to provide it.  My bike is nothing but a big paperweight until I can find a controller!
Support the rad owners forum