We've had the controllers go out on both our City Five stepthrus, at about five months of occassional riding. Luckily they had them in stock, and shipped* them immediately. Now minevappears to be glitching again, three times, days apart, I ve had a dead start. Displays working, but no motor power. Each time it's reset itself, or whateverthehell it does, but Incringe avery time I take that first stroke or twist the throttle.

* Rad will not ship OR MAIL to Hawaii or Alaska. So they US Mail to my daughter in Oakland, and she has to forward. Come'on Rad, we're part of the US, 96740 ... see, ZIP code and everything, no extra fees, we speak American. What's with you guys anyhow?

Si1Dia, they are sendung harness and controller to our daughter on mainland for her to send to us.

I agree the whole issue was weird ... maybe oir bikes are haunted.

We have two almost new City 5+ bikes, one white (wife) one black (me). We live on the Kona coast of Hawaii which bikes we had to ship over ourselves, since Rad doesn't ship or mail bikes or parts to Hawaii or Alaska.

Both bikes have been working fine, and were in placed in storage for a month (due to a non-related injury).

This morning we started on a ride and the white was getting no power to the motor, black worked fine. Rad support walked us through testing. We disconnected and cleaned all the brake, brakelight, and motor connecters, which cured the problem.

We set off on both bikes. While still in our driveway, about a 100' ride, we stopped so I could help wife adjust her seat. I was stopped for one minute to make the adjustment on white, without turning black off.

When we started off, black has no motor power.

Back to Rad support. I've snapped the brake levers, disconnected every circuit, cleaned the connecters, and reconnected them. No results, black still has no power. Displays work as should, and I've have never had an error code.

I find it plausable that this relates to our proximity to the ocean (approx 100') and that both bikes acted the same way. What has me confused is the white bike was dead first, and black bike fine ... one minute later, the opposite. Cleaning the brake and taillight connecters fixed white, but not black. I can't imagine that there would be simultaneous failure (one temporary) of a major component on BOTH bikes with exactly the same symptoms.

I also can't imagine what the problem is.

Any ideas out there in Radland?

We have a pair of new Rad City 5+ Bikes. It bothers me that the bike is always 'hot' with no ignition switch or power cut-off. Has anyone installed a hidden kill switch, and if so, where/how.

Mahalo (thanks)

New owners, Rad City 5+ . We visited the new Berkely store on their opening day and went back next day to purchase a pair of new bikes. Straight to the freight forwarder and shipped to Kona. We put them together over last weekend, and are truly enjoying them.

We're replacing a pair of AddMotoR 20" fat tire bikes. The fit, finish, and overall quality are light years ahead of others we have seen in the same price range, and post-purchase contacts with Rad has been excellent. I dropped into Kona Bike Works to buy a couple of hydraulic seat posts, and they were amazed by the features and quality of the bike at it's price point. Salesman whispered, "If we carried these we'd never be able to sell another Specialized or Cannondale".

Our avatar pic is on the village pier, start and finish of the Kona IronMan.