News:

Welcome Rad Power Bike owners!

Buying a Rad Power Bike? Support the forum and use my affiliate link: https://radpowerbikes.pxf.io/Wq1EzZ

Be sure to sign up for a free account to see posted images.

Note: To help support to ongoing costs of running
the site we use Amazon affiliate links.

Main Menu
Menu

Show posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Show posts Menu

Messages - j0in2me

#1
RadRunner / Re: Failed controller.
November 16, 2021, 09:40:26 AM
yeah, as of now, I am waiting for another month, as I've seen on another forum that folks mentioned about potential stock in December. @Sirch, thanks for your response.
#2
RadRunner / Failed controller.
November 14, 2021, 08:37:59 PM
Hello, so ... we got the brand new Rad Runner in July. Shortly after(September) controller failed, randomly turning the engine off, etc. Troubleshooted with customer support and they placed a replacement order for a new controller (as the bike is under warranty).

It's been about 1+ months since then. Here is what I got from support:
Quotethe controller is in backorder.
Our team is focused on getting and keeping all Rad Power Bikes, accessories, and spare parts in-stock and improving restocking date accuracy. However, in the meantime, we do not have an accurate estimation of when the controller will be back in stock. We apologize.
:(
Frankly, I don't want to invest $100s of dollars for something, which should be working.

Any suggestions? Thank you!
Support the rad owners forum