What would probably be best for Rad, is to move the key to the other side of the frame in their next reiteration.

Try calling Rad customer service, they could possible sell you one.

Per the Rad website accessory page for the Suntour SP12:  "Using this seatpost will raise the minimum seat height on all ebikes by approximately 4 inches."

Velofix is a mobile bike repair/service company.  You can go to their website to see if they work in your area.  Rad honors their work and has them perform warranty work for their customers (ie: you).  Rad had sent me a new derailleur that was damaged in shipping of my new RadCity 5+ and Velofix swapped it out and took care of the claim with Rad.  You need to contact Rad and ask for a service ticket for the work needed.   

I've answered my own question.  Should anyone be interested this Satori stem riser worked very well.
https://amzn.to/3r04tFS

Question, has anyone successfully used a stem riser on their Radcity 5 Plus?  And if you had which one did you go with?  So far the ones I seen wouldn't work with the Radcity 5 setup, the Rad Rover 6 is a much simpler design and easier to raise.  I have the step through model and already have the Suntour seat post to give me full leg extension.  But, would prefer to have the more angle to the handle bar mount verses having it almost straight up to gain the height.
Thanks, Chris

That's exactly what I plan on doing.  I'm a firm believer in blue loctite.  LOL, I used to have a Harley Davidson and loctite was a must!

I too am paranoid about pulling the battery to charge the batteries in both my wife's and mine.  After seeing the construction of the lock core plate or enclosure it doesn't instill confidence that this could take a lot of battery removals and installs before breaking again.  That's why in another thread I wanted to poll how many people choose to leave the battery mounted to the bike to charge verse removing it. 

Just curious to see how you charge the battery.

Called Rad customer support this morning.  Just requested some pictures to which I provided.  Two new brackets with new lock cylinders, keys are on their way.  I'm a happy camper. 

2nd picture didn't attach to original post

Recently purchase (2) Radcity 5 Plus ST in mid July.  Only have a 100 miles on them so far and took the batteries out for their 2nd charging.  The plate that holds the key cylinder and battery fell apart on my wife's bike and checked mine and it is cracked also. Going to be contacting CS tomorrow.  Has anyone else had this issue?  Seems like there is either a bad patch of mounting plates or they are over torquing at assembly.  Attached are pic of the on in pieces from her bike and the one in mine that is still together but cracked.  I don't slam the battery when inserting just push the top till it clicks.

Quote from: slayrider on August 17, 2022, 09:22:50 AM

Quote from: Brentj on January 24, 2021, 05:54:57 AM
I ended up using just a straight stem extender

Me too..thanks

Can I ask which one you went with?  Thanks,

GAF go to Velofix.com and see if they are in your area.  They are a mobile bike repair service that RAD will have work on their bikes.  I had warranty work done on my derailleur by Velofix with no cost to me.   Highly recommend them. 
Good luck. Chris

This may present some options: https://amzn.to/3Jgxky5