I have 2 new (4 weeks old) Runner 2, one is quite and the other sounds like what your describing when using Pas2 or higher and with Throttle only. Rad gave the same response. After a few messages and phone calls, Rad gave me a warranty code for one hr work at bike shop. They realigned chain alignment thing & Crank arms. Still have the noise??.Yesterday got a message, Rad sending out new Back Wheel/Motor under warranty! Keep calling and messaging them, it?s frustrating to say the least
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Service & Repair / New Rear wheel/motor install
September 18, 2022, 07:51:37 PM
Rad is sending a new one (warranty)for 4 week old Runner2.
Does Rad expect me to install this? That?s like a new car puking a motor and GM sending me a crate motor?.I am not a bike mechanic, should they not pay for a bike shop to remove the old one, change the tire and install the new one? There communication through email is not very clear!
Does Rad expect me to install this? That?s like a new car puking a motor and GM sending me a crate motor?.I am not a bike mechanic, should they not pay for a bike shop to remove the old one, change the tire and install the new one? There communication through email is not very clear!
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