I haven't bought a Rad yet but am thinking about the Rad City 5 Plus. I've enjoyed the great Rad reviews by Ebike Escape.  I called the local shop where I live that is one of the official Rad assembly sites (if I decide not to assemble myself) and he said he is having many problems with the Rad City 5 Plus and the Rad Rover (which is now on sale until Oct 31, 2022). He said the electrical harnesses on both are messed up and he has had to replace a number of them. Some don't work right off the bat and some go bad after the customer has picked it up. He said he has had zero issues with the Rad Runners. The trouble is I don't want a Rad Runner! From the complaints I see here it sounds like others are having issues recently with the Rad City 5 Plus. Once fixed, he said that things work but I don't want to hassle with a lemon right from the start.

This bothered me! Just an FYI.