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Messages - Robin3654

#1
General Chat / Re: What?s going on at Rad???
August 30, 2023, 05:08:32 AM
I purchased two Rad bikes and live in Pennsylvania. I am finding out that this was a mistake. Their customer support is non existent. I would never recommend that someone purchase a Rad bike.
#2
General Chat / two bikes different power levels
August 24, 2023, 05:28:51 AM
Thank you in advance for reading this post. I ordered two RadRunner Plus bikes in July of 2023, one for myself and one for my wife.

One bike has no problems going up hills at power level 2. The other bike struggles to go up the same hill at power level 5. I thought maybe it was due to different weights of the riders. I weigh around 210 lbs. and so we switched bikes and still see the same issue. Does anyone have any suggestions?

Thanks, Robin
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