Is anyone actually managed to get this problem fixed? I have had a new wiring harness installed and the problem persists. I have disconnected and reconnected the motor connected and the problem persist. My brakes are not stuck and I just don?t know where to go from here.

We have a red city 5+ which we bought new in September 2022. The last half year, we have had a stubborn, intermittent problem where PAS and throttle suddenly fail while riding the bike. We have had two in warranty replacements of the wiring harness, which has failed to fix the problem when the PAS and throttle fail, there is still full power to the controller which remains on and the front and back lights which are illuminated. In spite of having full power the PAS and throttle are unresponsive and the bike is in effect a big, heavy, non-E bike, which we have to ride the rest of the way home ?the hard way?. Has anyone else had this problem and if so, how was it resolved? PS. There are no error codes to be seen.