I wish I'd known that Rad sends these bikes out untested when they know how failure prone the controllers are. Wouldn't have wasted my time on this bike. Code 30 error after two days riding.

After only two days riding, I'm in the same boat. Rad told me they would send a replacement controller if I sent a photo of the error code 30 message on the display. After I sent it, they stopped communicating and still I wait. I can't believe they would send these out without testing, knowing that so many controllers are defective. Not to mention the hours-long diagnostic process they expect the customer to undertake before they'll provide the minimal assistance of sending a part that will require the customer to undertake another hours-long installation process. Shameful practices. I would not let a friend make the mistake of purchasing anything from Rad Power.

Sorry about your bike. What lock were you using? Thanks.

I bought the City 5+ for $999 and I'm waiting for it to arrive. I have five other bike/trikes, but this is my first electric. I figure the heavily discounted models will soon be discontinued in favor of newer models, so it's like a close out. I'm looking forward to joining "the dark side," as I've always thought of e-biking as cheating. Can't wait for it to get here.

Has anyone put 27.5 X 2.25 tires on a City 5+ ? I have an extra pair that size sitting around. I'm thinking I might have to remove the fenders to get them to fit the City5+, as I did for my Townie cruiser.

Great to find a forum, thanks to the admin for keeping it up.