Battery not charging

[JARE]

My Rad Rover 6 plus is only a year old and has 1300 miles. Suddenly, the battery stop charging. I have contacted RadPower, but the costumer service is very slow. They asked me twice to send photos and a video. I did it a week ago, but they have not responded

Has anyone else had battery issues on a Rover 6 Plus?

[handlebar]

It seems lots of people have had that problem. The charging fuse in the battery pack blows. I believe they use an inferior fuse that fails in a year or so from fatigue. They make it hard to replace, but people on this forum have done it.

[JARE]

Thank you. Is therd a videomshowing how to replace the fuse?

[handlebar]

In Service and Repair, the topic RR6+ Battery, near the top, has a  link.

[Jack D]

I had this same issue when the bike was nearly brand new (RR6+).  They made me jump through all kinds of hoops, videos, pictures - and I had to do it multiple times.  They wound up (finally) sending me a new battery - after dicking me around for 2 weeks or better.

I did find on the nets a video DIY of someone replacing the fuse.  Haven't tried it yet but it sounds like this is a common problem and fairly easy fix:

https://youtu.be/Q287-kQNDsM?si=QeZfPzYUL7m8FaZ0

Upside is that I'll have a spare battery when all I fix the old one

[Slainte]

My Rad Rover 6 plus is only a year old and has 1300 miles. Suddenly, the battery stop charging. I have contacted RadPower, but the costumer service is very slow. They asked me twice to send photos and a video. I did it a week ago, but they have not responded

Has anyone else had battery issues on a Rover 6 Plus?

It's a common problem and while Rad  loves to tell you it's impossible to fix and to buy a new ($600 incl postage) battery they are straight up lying. It's almost always the fuse (appx $1 available anywhere you can buy fuses - I used a spare included in my trucks  fuse panel) but they have designed it so that it is unnecessarily difficult to access. 

Because it is such a common problem every month or so I'll see a new post on YouTube or other forums on how to fix it. Here's one but there are other more detailed ones out there.
https://youtu.be/Q287-kQNDsM?si=CljQj3Wgzs_PvzWC

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