Rad Rover 6 Plus - pop, smoke, wont turn on

[crnhusker]

I have contacted support but also interested in your thoughts. My rad rover 6 plus (purchased in August 2023) had an issue w the headlight not turning on but nonetheless it was rideable. As I am working w support through email there's some delay's back and forth but still able to ride casually on warm days, never in the rain. Today when riding within a block of our house the bike made a loud pop/grinding sound as if a small rock was in the break. I immediately stopped, got off the bike, and looking it over saw smoke coming from the pedal area...wondering now if perhaps there's a fuse in that area that popped? I've not taken things off the bike other than the batter once I got it home. It's a nice day out - mid 70's, no humidity, no rain, bike has never been in the rain and ist stored in the garage. Any thoughts on what I might look at while I wait for support to get back to me?

[handlebar]

I have contacted support but also interested in your thoughts. My rad rover 6 plus (purchased in August 2023) had an issue w the headlight not turning on but nonetheless it was rideable. As I am working w support through email there's some delay's back and forth but still able to ride casually on warm days, never in the rain. Today when riding within a block of our house the bike made a loud pop/grinding sound as if a small rock was in the break. I immediately stopped, got off the bike, and looking it over saw smoke coming from the pedal area...wondering now if perhaps there's a fuse in that area that popped? I've not taken things off the bike other than the batter once I got it home. It's a nice day out - mid 70's, no humidity, no rain, bike has never been in the rain and ist stored in the garage. Any thoughts on what I might look at while I wait for support to get back to me?

The controller is in the pedal area. The Radpower site has photos showing how to get a look at the controller and the connected cables.

[crnhusker]

I looked on the website and the location of the controller on the step through is exactly where the smell and smoke were coming from! Hopefully this will be covered under warranty.